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We build AI agents that do real work: answering customers on WhatsApp and your website, reading documents, updating your systems and handing over to a person when it matters. Every agent is connected to your own data and tools, with clear limits on what it is allowed to do.
An AI chatbot answers questions. An AI agent goes further: it can look up an order, book an appointment, update a record or open a support ticket, using your own systems and data. Both can work around the clock on WhatsApp, your website or email.
We build agents on leading models from OpenAI, Anthropic and Google, connected to your business information and tools, with clear rules on what the agent may do and when it must hand over to a person.
Common first projects include:
An agent is only useful if you can trust it. We limit each agent to your approved information, log every conversation for review, and set confidence thresholds so uncertain questions go to a person instead of getting a guessed answer.
Customer data is handled in line with Kenya's Data Protection Act, and we review the agent's performance with you regularly to improve its answers over time.
Agents that answer customer questions on WhatsApp, web chat and email using your own policies, prices and product information.
Agents that read incoming emails, invoices and forms, then update your CRM, ERP or spreadsheets without manual data entry.
Internal assistants that search your documents, procedures and past records so staff find answers in seconds.
Integrations with M-Pesa, Google Workspace, Microsoft 365, your database and custom APIs, so agents can act, not just chat.
Clear rules on what an agent may do, approval steps for sensitive actions and a smooth handover to your team.
Conversation logs, cost tracking and regular reviews so the agent becomes more accurate over time.
We map the tasks that take your team the most time and pick the ones an agent can handle reliably.
We build a working agent on your real data and test it with your team before anything goes live.
We connect the agent to your channels and systems, with guardrails and handoff rules in place.
We monitor conversations and results after launch and keep tuning the agent as your business changes.
A chatbot answers questions. An agent can also take actions, such as checking an order, booking an appointment or updating a record, within the limits you set.
Your data stays in systems you control, and we use AI providers that do not train their models on your inputs. Access is limited to what each agent needs.
Yes. We build agents for WhatsApp through the official WhatsApp Business API, as well as for web chat, email and internal tools.
Yes. The models we use handle Swahili and English well, and can reply in the language the customer writes in. We test answers in both before launch.
Yes. We connect agents to the WhatsApp Business API so customers can chat with your business on the number they already use, with a person able to take over at any time.
We design against it. The agent answers only from your approved information, says when it does not know, and hands the conversation to your team instead of guessing.
Tell us what you need and we'll reply with a plan and a quote.
